Privacy Policy

Two Cents Software L.L.C-FZ

Last Updated: January 2025


Introduction

This Privacy Policy describes how Two Cents Software L.L.C-FZ ("we," "our," or "us") collects, uses, and shares information about you when you visit our website at www.twocents.software ("Website"), purchase our products, and interact with our content and services.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.


About Our Products

We develop and sell production-ready software products:

These are source code products distributed under commercial licenses. When you purchase our products, you receive source code files that you integrate into your own applications. We operate on a trust-based licensing model and do not track or monitor your usage of the software after purchase.


Information We Collect

Information You Provide to Us

When you interact with our Website or purchase our products, we may collect information that you voluntarily provide to us, such as:

Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

This information is collected automatically through our hosting provider's infrastructure and is used solely for maintaining and improving our Website.


Cookies and Tracking Technologies

Our Website uses minimal cookies and similar tracking technologies. These are primarily functional cookies required for the Website to operate properly.

Types of Cookies We Use

We do not use third-party advertising cookies or extensive tracking technologies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.


How We Use Your Information

We use the information we collect for the following purposes:

Our Source Code Distribution Model

When you purchase our products, you receive source code files that you download and integrate into your own projects. We do not:

Our licensing is trust-based. We retain your purchase information (email, license key, purchase date) to verify your license and provide updates during your 12-month update period.


How We Share Your Information

We may share your personal information in the following limited circumstances:

Service Providers

We share your information with third-party service providers who perform services on our behalf. These service providers are required to protect your information and are prohibited from using it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when you have given us your consent to do so.


Third-Party Service Providers

We use the services of the following third-party providers to operate our Website and provide our services:

Vercel (Website Hosting)

Our Website is hosted on Vercel's platform. When you visit our Website, Vercel may collect certain information about your visit as part of their hosting services, including IP addresses, system information, and page views. Vercel also provides basic analytics (page views, visitor counts) as part of their hosting service, which we use to understand general traffic patterns.

For more information about Vercel's privacy practices, please visit: https://vercel.com/legal/privacy-policy

Neon (Database Hosting)

We use Neon to host our PostgreSQL database, which stores Website content, purchase records, and license information. Neon processes and stores this data on our behalf as part of their database hosting service.

For more information about Neon's privacy practices, please visit: https://neon.tech/privacy-policy

Cloudflare R2 (File Storage)

We use Cloudflare R2 for storing and serving media files (images, documents, etc.) used on our Website. Files uploaded to our Website may be stored on Cloudflare's infrastructure.

For more information about Cloudflare's privacy practices, please visit: https://www.cloudflare.com/privacypolicy/

Resend (Email Communications)

We use Resend to send transactional emails including purchase confirmations, license key delivery, and responses to support inquiries. When you provide your email address for a purchase or support request, Resend processes this information on our behalf.

For more information about Resend's privacy practices, please visit: https://resend.com/legal/privacy-policy

Stripe (Payment Processing)

We use Stripe to process payments when you purchase our products. When you make a purchase, your payment information (credit card details, billing address) is transmitted directly to Stripe and is not stored on our servers. We receive only limited information from Stripe necessary to complete your order (transaction ID, payment status, billing email).

For more information about Stripe's privacy practices, please visit: https://stripe.com/privacy


Third-Party Services in Our Products

Our software products (Two Cents Software Stack) include integrations and dependencies for various third-party services such as authentication providers, email services, payment processors, and cloud storage providers. These are provided as tools and options for you to use when building your own applications.

Your use of these services in applications you build is subject to your own agreements with those providers and their respective privacy policies. We are not responsible for how you use these services or how they handle data in your applications.

For a complete list of open-source dependencies included in our products, please see the LICENSE_THIRD_PARTY files included with each product.


Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.


Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.


Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Purchase and License Data

We retain the following information indefinitely:

Why: Our products include a 12-month update period, and customers may repurchase updates in the future. We need to maintain purchase history to verify licenses and prevent duplicate purchases. Additionally, due to our "no refund" policy for source code products, we must retain purchase records permanently for legal and accounting purposes.

Support Communications

We retain support emails and communications for a period of 3 years after the last interaction for quality assurance and to maintain a history of technical support provided.

Website Analytics and Logs

Server logs and basic analytics data are retained for 90 days for security and performance monitoring purposes.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.


International Data Transfers

We are based in the United Arab Emirates (UAE), and your information may be processed and stored in the UAE and other countries where our service providers maintain facilities (including the United States and European Union).

By providing us with your information, you acknowledge that your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.


Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For All Users

European Economic Area (EEA) and UK Residents

If you are a resident of the European Economic Area (EEA) or UK, or your personal data is otherwise subject to the EU General Data Protection Regulation (GDPR) or UK GDPR, you have additional rights:

Legal Basis for Processing (GDPR)

When processing personal data subject to the GDPR, we rely on one or more of the following legal bases:

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Limitations on Data Deletion

Please note that we may not be able to delete certain data if we have a legal obligation to retain it, such as:


Children's Privacy

Our Website and products are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect, use, or disclose personal information from children under the age of 13 without obtaining verifiable parental consent.

If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately using the contact information provided in the "Contact Us" section.

While our Website is not intended for use by individuals under the age of 18, we recognize that in some jurisdictions, individuals between the ages of 13 and 18 may have rights to consent to the processing of their personal data. Nevertheless, we encourage parents and guardians to monitor their children's Internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information on our Website without their permission.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "Last Updated" date displayed at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, without regard to its conflict of laws principles.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Two Cents Software L.L.C-FZ
Meydan Grandstand, Meydan Road
Nad Al Sheba, Dubai, U.A.E.

Email: support@twocents.software

Website: https://www.twocents.software

For privacy-specific inquiries, you may also contact: privacy@twocents.software


© 2025 Two Cents Software L.L.C-FZ. All rights reserved.